Order Cancellation / Return
*Please note that if there is a one-sided cancellation or refusal (or “No Show”) to process the order, we may not accept your future purchase orders nor grant your participation in our sales campaigns. In addition, all of your current orders will be stopped processing.
Defective
We will take prompt action (e.g., exchange of goods, etc.) upon receiving your defect reported. (Shipping and handling fees will be covered by Kidult United.)
Please save the carton box, shipping slip, and packing slip as were received.
Please understand that we are not liable for the damages made to the carton but not to the product or package itself;
and therefore such case will not be eligible for exchange.
Product Package Damage
In case of any dispute, Kidult United reserves the rights of final and absolute discretion.